Al Akbar ShishaAl Akbar ShishaAl Akbar Shisha

Refund/Exchange Policy

We at Al Akbar Shisha do not provide refund for our products. However we do have an Exchange Policy for all our customers. You are eligible to exchange your delivered products for the same order value.

The products should be in the same condition as delivered to you.

Process for exchange -

1 - After the order is delivered to you, and you want to exchange it all you have to do is contact us at our Email - business@alakbarshisha.com or at our Phone - +919594718818. 

2 - We will look into your request and ask you to ship the order back to us and also ask you what products to you want to exchange it for.

3 - After we receive the returned order we will then ship the exchanged products to you. 

4 - The customer will be liable to pay the shipping charges in case of an exchange as we have already provided all the information regarding the product for the knowledge of the customer.

5 - This entire process might take up to 4-6 days.

If you have any query regarding the exchange policy or any other business related query you can always Contact Us at our Email - business@alakbarshisha.com or at our Phone - +919594718818. 

Thank you.

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